Customer Service

What are accords and sillage?

When we talk about the accords in a fragrance, they are the qualities that are most evident in a perfume. This can be sweet, white flower, fresh or spicy. Sillage is the aura that makes up the scent. This can range from mild to enormous.

Are there any fragrances you can take with you when traveling?

We have developed special TP sprays for this. These are bag atomizers with refillable or interchangeable glass tubes with a capacity of 10ml.

My fragrance is not available at this TapPoint?

You can ask your fragrance advisor in the store to order this fragrance for you. It will then be ready for you in the store within three working days.

Where can you buy Tap Parfum?

There are more than 200 Tap Parfum sales points throughout the Netherlands. You can purchase a bottle here, but you can also have your perfume bottle refilled with TapParfum.

Where can I have my perfume bottle refilled?

You can refill your perfume at a Tap Point near you. Click here to view them

How does the search engine work?

In the search engine you can search by gender, chord, style, sillage and characteristic. After this, a suitable scent will roll out for you. It is also possible to type your favorite scent in the search bar. The app automatically searches for the perfume that best suits your criteria.

What can I look up in the search bar?

You can type your favorite scent in the search bar and a suitable scent will be recommended.

How do I choose my favorite scent?

At TapParfum you can find your favorite scent in different ways. This can be done, for example, with the TapParfum app, scent advice in the store or on the website. Another fun option is through a scent evening. This will give you a pleasant evening with friends and you will have plenty of time to find your favorite scent. Just in your own living room, book a scent evening on the website.

Does Tap Parfum last long?

It depends on the acidity of your skin and the properties of the perfume how long it lasts. In most cases, fragrances with high sillage also have longer durability.

What is TapParfum

TapParfum is a high-quality perfume brand with a refill concept. The TapParfum range currently consists of more than 400 scents, so there is a perfect match for everyone. Once you have purchased your favorite scent, you can enjoy your wonderful perfume. TapParfum supplies the highest quality perfume with the best fragrance oils and alcohol. When the bottle is empty, you can refill it at a tap perfume point near you.